Bright Images Shipping Information & Policy

1. All Bright Images products are shipped by USPS, by Priory US Mail Service.

2. All products are shipped on week days, during normal business hours. We normally ship in 24 to 48 hours, following the next business day after you have placed your order in the shopping cart.

3. After your order is placed, you will receive another email indicating that your order has been shipped to you by Priory US Mail.

4. Normally, you should be receiving your product within 3-5 business days from the date of your online order.

5. All mp3 purchases are made through our shopping cart. Once your mp3 order is placed, you will see your download link and your code for each of your products ordered, on your receipt.

• Save this link prior to using it in case you have to repeat your download.
• Now use each download link and the your code you received for each product ordered, to receive your download mp3's programs ordered.
• You now have 24 hours to use your download links. Be sure to SAVE your email links & codes to your browser or on your desktop. In the rare case your first download is interrupted, you can still repeat your download at any time during the next 24 hours.

6. The download file size for the Bright Images mp3 programs are about 55 mb, 60 minutes of CD audio quality programming. Depending on your download speeds, this will take a several minutes. Using a typical DSL/Cable modem speed, your download may run about 10 minutes to download.

7. If you have any question about your order you may call our customer service team for assistance at 805 966-3490 and have your order information ready.